FAQ

What should you know before buying your BBLN Grip pole leggings 

How do I choose my size 

Please choose a size smaller than pants you wear everyday. They should feel like a second skin.  if the leggings feel like they do not fit tightly on the skin (the fabric is moving against your skin as you dance) please discontinue use, it may cause friction burn. 

Please consult our size chart 

 

Sale Codes

Sale codes and discounts cannot be applied retrospectively, must be used within the time frame mentioned in the promotion. 

Giftcards

Giftcards are good for 90 days

I have entered incorrect shipping address.

Please remember we will send your product where you tell us to. It is your responsibility to enter a correct address at checkout.

Once the product has left our shop we may not be able to retrieve it. It will be your responsibility to contact the address you sent it to by mistake and have the product forwarded to yourself or returned to us at your expense. 

Return Policy

Items may be returned 7 days from receipt of delivery to you. After that items must be shipped within 7 days of contacting us, otherwise returns can be refused.*

Currently all returns will be exchanged for another pair of BBLN Pole Grip Leggings. If we receive your item back and it is in good condition, we will refund after 7 days.*

To be eligible for a return, your item must be in a re-sellable condition, i.e. unworn, unused & unwashed (no distinct odors, blemishes, signs of wear; not damaged by the transfer of make-up or deodorant) and in its original packaging with tags attached (if applicable).*

Any items not meeting these criteria will not be refunded or exchanged.*

To complete your return, we require the following information: Name under which the order has been made, order number, reason for return. Please send this to support@bbln.mx *

*This applies to Mexico deliveries only. Any purchases outside of Mexico are final purchase and are not eligible. 

 

FAULTY ITEMS 

If you believe your leggings to be faulty, please send a picture of the fault with description with your order number and name. Genuine product faults will have a replacement item sent immediately if available, if we are out of stock we will offer a different color or a refund after the founder has contacted you.*